Why we need to stop using the term 'Burnout' and rather use ‘Non-Optimal State’. For years Psychologists and organisations have been referring to the term ‘burnout’.  I recall developing and delivering a workshop 20years ago called ‘Preventing Burnout’ for the organisation that I worked for at the time as the Staff Psychologist, and at the time had no issue with the use of the ...

Psychological Safety is a term that I am hearing more often in the workplace. While I agree with the core principles and purpose of Psychological Safety, I am deeply concerned about how this term is being defined and implemented in organisations.
In this article I explain my concern and offer a definition and method of implementation that I believe will deliver on the true intention of the concept 'Psychological Safety'.

Depending on where you live in the world, your city will be somewhere between mid-crisis to the beginning of the emergence from the crisis.  Regardless of where you live or the current crisis state, every one of us are experiencing some form of ‘crisis fatigue’.  We know anecdotally as well as from current evidence that most people around the globe are experiencing increased levels of anxiety, frustration, isolation, stress, uncertainty and guilt as a result of the impact of COVID-19. We have not paced ourselves well.  Most of us have been pushed to the limit over the last few months, both on the home front and the work front.  We are exhausted.

Our team has been working from our respective homes for the past eleven years.  We consciously chose to operate in this manner from the moment our business began in 2009 for a number of important reasons.  As a result of working from home we have also been very conscious of how to do this effectively, not only as individuals, but as a team.  We have had to make specific decisions about how we communicate, how and when we collaborate, how to make decisions, how to maintain quality and consistency, and how to stay connected and feel part of the TLC team. 

Both my wife and I work from home. Our daughters are now 10yrs and 8yrs old.  The only thing they have known is us working from home.  I have however had to do a lot of travel which has meant been away from home.  The advantage we have is that our family know and understand how we work.  The challenge for many of you is that your family only know you in a certain way, which means that not only do you need to make a shift in your own mindset, but you also need to shift the mindset of your family and partner.

Now that we know that many organisations and businesses will be shifting to working remotely, I approached our team and asked them to reflect on the last eleven years and identify what has worked for each of them to be most effective at working from home. We share below some of our team’s most impactful insights and wisdom.

We need to understand how to get better at supporting and managing mental health in the workplace.  In this video we talk about a framework that assists leaders, team members and ourselves to understand what impacts on mental health outcomes in the workplace and a couple of key strategies for improving how we better support people around us who might be experiencing some mental health concerns.

We all have many choices to make in our lives, many of which seem inconsequential at the time but in hindsight are pretty significant.  I notice that in many cases we experience significant, and sometimes debilitating emotions surrounding choices, which results in us getting stuck in indecision.  If we focus on the past following a decision, we can be overwhelmed by guilt, resentment, regret, and sadness.  On the other hand, if we focus on the future, we become anxious and fearful, which often results in us either procrastinating or coming up with reasons why we shouldn't make the decision.

Suicide is the worst possible outcome for any of us.  We need to make a difference and reduce the number of people who feel like they need to take their lives.  In this short video Greg shares how suicide has impacted his family and two key messages for all of us to consider.